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Returns



Marijays will gladly accept returns for cash refunds and exchanges.

Just contact us within: 7 days of delivery

Ship items back to me within: 14 days of delivery

All Items must be returned in original packaging with tags in place. Items must be in re-sellable condition.

We do not accept cancellations

But please contact me if you have any problems with your order.

The following items cannot be returned or exchanged

Earrings

Intimate Items

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50/$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at marijays@cheerful.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.